Showing posts with label personality. Show all posts
Showing posts with label personality. Show all posts

Friday, January 22, 2010

Higher Power - A Force That Moves Even When You Are Not Paying Attention



Regardless of what you have identified as your higher power, if you remain open to it, you can be amazed at the answers and guidance you can find. Some people only use that small quiet voice within as a higher power; others have identified a specific spiritual power. It doesn't matter who or what; what matters is that you remain open to it.

I recently had a real life example of this spiritual force at work. I was not looking for work and was enjoying both my brick and mortar job and my two online businesses. I was doing counseling work with inmates in a medium security prison which I loved. I had helped build the program and was able to see day to day changes in people's lives and families. Online, I was enjoying my combination business which is both face to face and internet and my straight internet work with http://drinkact.tv/cherylmatthynssens and http://EZWealthSolution.com/home.php?balanceguide One day as I was cleaning my email, I saw an email I almost deleted not recognizing the name or subject but something about it made me check it. It was a request to apply for a position in a little town across the state. Curious, I emailed them back for information. Mostly, I was curious as to how in the heck they even knew who I was.

I went for an interview, still curious. I really did not need the job. Things were going well for me financially and personally. I was well liked in my job and had the satisfication of watching something I had helped create within the prison I was employed at work wonders in lives. The position was in a somewhat isolated county. It was small, rustic and warm. It was barren geographically compared to the lush green coastal area I was used to enjoying. But for some reason, I fell in love with it and.......
was not chosen for the position. Where I had not sought the position in the first place, I chuckled and went back to my life, unaware that my higher power had other plans for me.

Four days before Christmas, I received a call that the original hire had not worked out, would I come for another interview on the 22nd of December? Surprised but again curious, off I went and this time I took my 21 year old son for the six hour journey to the remote center. It was a great time. My son saw a frozen river for the first time and made jokes that he was not moving with me if I moved, he was not living any where that a running body of water freezes. (this will become relevant soon) After I left, I had decided I would not take the job. I mean, why move off into the wilds and it would even mean a cut in pay. When I got the call offering the position, it was a warm and friendly call with three individuals. I found myself agreeing to take the job. I sat down afterwards and for a brief moment, wondered what in the heck I had just done.

My family has lived in the county I would be leaving since I was five. I had left it for brief forays into the world such as college but had always returned. My children were raised there and two were still at home and going to school I would be wandering off all by myself? After a few moments of "what in the heck did I just do.." I felt this strange sense that everything would be all right. For me, this is where the story gets a little wierd and it was only after looking back that I could see that my higher power had been at work all along.

My employer was horrified when I gave notice. I had been by her side the whole time. My co-workers were stunned. I had always been there and it was believed I would be there till I either burned out or retired. My family was even more stunned.

I began to look for a place to live by phone due to the six hour drive. Much to my horror, there were no places that were within my price range. I looked for a place to rent, but no one wanted my chihauha in their place. I had resigned myself to renting a motel by the week type room until I could find something face to face. On a whim, I called one place that had been listed the first time I interviewed and that was still in the paper. It was larger then I wanted, I really did not need that many bedrooms. However, I was getting desperate. I called it many times but never got a call back. Finally, I got lucky and someone finally answered.

As expected, the owner said "no pets." Frustrated, I asked for any referral. She listened to my tale and then asked where I would work. She took my number and about fifteen minutes later, she called me back and said I could have the place. I could have my dog.. .no pet deposit. Puzzled, I asked her why she had changed her mind. Turns out.... she would be in a referring agency and we would work together on those referrals. Her house had been sitting empty, and she had not been inclined to call any of the applicants back due to the damage done to the home from the last renters. A shiver went down my spine.

It just continued on and on until today. It snowed heavily before I moved, making me fear the trip with a u-haul across mountain passes. Yet the roads were amazingly dry and smooth for the six hour drive. The house turned out to be only a few miles from work in a quiet area. And then came the news that sealed it as a higher power movement. My 21 year old son calls me. This was what he said. "Mom, I met this girl that I really really like. I think this is the one. Here is the thing, she lives in (town I was going to work in). Is your place large enough that I can move with you and go to college there?" I sat down. The only place I had called with enough bedrooms was the one I had amazingly managed to secure. I, of course, said yes and then made sure to spend a great deal of time teasing him about love and a place where moving water freezes.

Oh, and the pay cut, it was only on paper. Turns out the benefits package was so much better that I didn't even notice the difference in my deposited check. There are many other small and strange factors that add to this experience for me. Probably the most significant was when I stepped into my office (which was not a renovated cell for the first time) I felt like I had come home.

The reason I relayed this story to you is that I could have shut down this strange series of events at any time. However, I remained open to internal guidance and opportunity. I did not allow the many fears I felt at any given time take over in my decision making. Our higher powers, regardless of whether it is more minds then one or a divine being; are offering us the answers we need every day, week and month. The problem is, we often are not listening. Or.. if we don't like the answer, we will shut down the response as "not an answer." The biggest reason we don't listen... we fear the answer. Our lives are filled with opportunities if we do not remains so focused on the problem that we cannot hear it. So remain open to new ideas no matter their source. Your higher power may even send you a strange ... curious email... I know mine did for me!

Wednesday, August 12, 2009

Motivating the Diverse Sales Team

One of the mistakes that managers often make when working to build motivation for their teams is that they deliver information or create incentives that they would be motivated by themselves. In any office, there are four basic types of workers. What one type will need for motivation or before they feel comfortable taking on a project will often be different then their peers. There are many companies out there that will type employees with proficiency. This allows the manager to tailor make information, training and incentives to the employee's personality type. However, if that is not an option or if the team is very large, the information included in this article should help build motivation and incentive strategies that appeal to the bulk of most team members.

The four types are critical to any team. No one individual will be all one type so for the purpose of discussion, this article will address the extremes but keep in mind that everyone is a blend of these at some minor level, which is why there are companies to individualize these profiles. The four types for the purpose of information needs are: relational, informational, structured, and the energizer.

Relational-
Needs: Those in this type are a vital member of any team. They are the glue that hold teams together. They need to know how information given affects their team, the company and/or, if pertinent, their family. When given the right information, they will keep the value of achieving the project or reaching a goal in sight for the whole team.

Motivation:
They often are attracted to incentive strategies that reward their team or office. If the incentive is competition based, then it needs to reward the team or be an incentive they can share with someone else in their life. This type in its truest form does not like to be put above their peers and will often defer any success to the team as a whole. They will often do well at team retreats and other gatherings which require the team to communicate and relate to one another.

Informational-
Needs: These team members need to know when given projects, the objectives needing to be met. What are the benefits and features? Why is the assigment important to the company? They are the ones on a team always asking questions. They are detailed and will often press deadlines trying to make sure their work is perfect. They are an important component to any team as they make sure objectives are met, policies are followed and will go the extra mile to get the information needed whether to make a sale or complete a project. They are really great on a sales team because they are the best at discerning what a customer is looking for and then meeting that need with the right product.

Motivation:
These team members are often motivated by material or monetary compensations. If incentives are not in this category, then it must be something that clearly meets a need or has value to them. They are the ones that will often try to avoid company gatherings as they often do not feel the need to connect to large social groups preferring small groups of intimate friends and/or family. So recognition in front of the whole company will often be avoided.


Structured:
Needs: This group is often self motivated. They need to know what needs done, when it needs done by and are there specific instructions or requirements that must be followed. Once they have this information, just step out of their way and let them go. They will achieve a great deal just because it is their job and they value themselves as an employee. They are a valuable component on any team as they keep everyone one track for deadlines and will monitor how the team is doing as a whole if there are team incentives. Their weakness is that they are so direct and goal oriented that they often do not realize when they step on someone else's feelings because their intent is the job and they do not notice nor intend to cause harm.

Motivation: This group will go a long way just by continue small atta boys but they will also thrive on any incentive where they can win some form of recognition for the team or the company. They are also motivated in incentives that require them to beat their own numbers.

Energizer-

Needs: They need tasks that are not too routine. They often become easily distracted by mundane and routine activities and if there is an option will put these off til last. They are a necessary part of any team because they are literally the energy of any group. They do well if given multiple tasks that they can switch between to keep boredom at bay or in positions of constant motion. On sales teams, they are often that high energy guy on the floor. Their weakness is that they can be so end result focused that they run over the client or prospect's needs. They need to be reminded to slow down and listen.

Motivation: Anything they can win! These types of people are often highly competitive. Whether it be as a team or as an individual, they will go for the gold every time. They love any kind of recognition that puts them up front. They are the easiest to motivate. Strangely, what they win does not necessarily need to be financial or material. Recognition can put them on track just as fast as a prize at the end of the day.

As you can see, the extremes of each type have unique needs. If giving a project or goal to such a blended team, you need to answer the following questions to hit all the needs. What needs done? When does it need to be done by? Who will it benefit? What is the reasoning behind the goal/project? If successfully completed, what is the payoff? By hitting these basic questions, you will at the very least prompt additional questions to make sure every team member is invested.

When setting up incentives, there needs to be a combination package. For a sales team an example would be: Recognition for the best performing team, an overall sales winner with preferably a financial bonus, and recognition for those who beat last years numbers during the same similar sales frame. For even more investment, a bonus for everyone that beats last years numbers with a minimum base for new team members would insure that every single team member has something to gain. Your relational team members won't feel guilty because they are competing primarily against themselves and everyone has a chance to win.

As you can see, a diverse team requires a little more thought in presenting information, projects and goals. A diverse team requires a blended method of incentives. A cookie cutter method of information or incentives will not work except for a select few. The benefits of a blended type team is ten fold in output if the informational and motivational strategies are in line. So take the time to consider your audience, look at your team like you would your customers. What do they want and need.

Cheryl Matthynssens
Working to achieve Life Balance in others.
www.balancedfreedom.com